Return Policy

At Zenora Home, customer satisfaction is our priority.

Returns:
You may request a return within 30 days of receiving your order.

Conditions:

  • Items must be unused and in their original condition.
  • Items must be returned in the original packaging.
  • Proof of purchase is required.

Non-Returnable Items:

  • Gift cards
  • Personalized or customized products
  • Items damaged through misuse

Refunds:
Once your return is received and inspected, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Return Shipping:
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact:
For return requests, please contact:
ahmet207.simsek@gmail.com